An organisation steeped in Australian franchise history, Kwik Kopy were the first Australian franchise to be accredited under the Franchise Code, holding license number 001.
With a history dating back to 1982 and a growing franchise organisation, Kwik Kopy have always relied on technology and innovation to service its clients and operate an efficient business.
Kwik Kopy is a complete marketing services provider who delivers practical advice, graphic design and advanced online access from over 90 centres throughout Australia.
The Kwik Kopy challenge
The existing ERP has served Kwik Kopy very well for many years but with the advancements of automation and integration, the ERP system would struggle in the future to provide Kwik Kopy with real-time information and business efficiencies. Kwik Kopy’s proprietary systems had also outgrown the capabilities of the ERP system.
Kwik Kopy required a new ERP system for its head office and franchisees that provides real-time financial information and integrates with its proprietary systems to provide automation and business efficiencies for now and into the future.
The Pitcher Partners and Xero solution
From late 2017, Pitcher Partners IT Consulting Services (PPITCS) has worked with Kwik Kopy to understand their business and technology needs. PPITCS provide consulting services and works with key accounting software partners such as Xero.
PPITCS recognised the depth and complexity of the project requirements and patiently worked with Kwik Kopy to provide a tailored integration approach, design and solution. Providing the precise technology solution enables business productivity, efficiencies and ease of use and support is paramount.
Instrumental in a successful project is a pilot phase proving the functionality and integration in delivering the expected and desired outcomes. PPITCS delivered above expectation ensuring ongoing commitment to longer term outcomes and business relationships.
The combined experience of the PPITCS team comprised of Accountants and IT experts, provided the confidence of the project success and future franchise deployment.
The project’s conceptual success simply comes back to a forward thinking, progressive customer realising the key to meeting their technology goals was having the right people on the job and the right tools to get it done. PPITCS, through collaboration with Xero, was able to tap into and leverage from a massive wealth of IT and ERP experience. PPITCS delivered the confidence Kwik Kopy need so that such a transformation can be made possible.
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